Travel Product Manager - UK
Do you love solving problems, making smart commercial decisions, and continuously improving how things work? This opportunity may be perfect for you!
Travel Product Manager
Salary: Circa £38-£45k depending on experience, plus benefits
Location: Glasgow (Hybrid – 3 days in office)
We’re looking for a commercially minded Travel Product Manager to take the lead on shaping and growing a portfolio of unforgettable self-guided walking and cycling holidays at Macs Adventure. Reporting to Alison Bembridge, Senior Product Manager, you’ll play a key role in driving revenue, enhancing customer experience, and influencing the future of our global product offering.
This is a hands-on, fast-paced role where no two days look the same. From balancing pricing, cost, and availability to spotting trends in the data and identifying new growth opportunities, you’ll have real ownership and the freedom to make an impact. If you love solving problems, making smart commercial decisions, and continuously improving how things work, this is an exciting opportunity to grow your career with a business that’s going places!
About Macs Adventure
We’re a scaling adventure tour operator on a mission to be the leading global brand in self-guided, active travel. Welcoming over 40,000 customers on walking and cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to create #MacsMoments.
In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values-driven growth.
Our Culture
We’re an ambitious, forward-thinking business with a bold vision for the future, and our culture reflects these ambitions. We’re an action-oriented, fast-paced organisation and we like to have fun along the way. We’re looking for people who can grow with Macs and grow with us on our journey to become the world’s leading active travel company. It’s not the easy route and we’re looking for people who enjoy challenges, love learning, want to make an impact and align with our core values:
• Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs’ unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem!
• Take a different path: We’re not different for different’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?
• Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers’, suppliers’ and each other’s shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing.
• Go the extra mile: We know that creating a perfect #MacsMoment involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability – it’s yours, not someone else’s, problem. We step up and help our team mates when they need us.
What You’ll Do;
You’ll take end-to-end ownership of a portfolio of walking and cycling holidays, ensuring they deliver inspiring experiences while performing commercially. You’ll use data and insight to balance cost, pricing, and customer experience, continuously refining and improving your trips. Working closely with teams across the business, you’ll respond to demand, optimise availability, and evolve the portfolio to stay relevant, competitive, and high-performing.
You’ll be responsible for;
• Managing the performance of your portfolio across margin, customer experience, and availability
• Balancing cost and pricing to drive sustainable commercial performance
• Analysing data to identify opportunities and make informed, high-impact decisions
• Managing portfolio performance across the full lifecycle; giving input into launch and retirement decisions
• Continuously improving trips through testing, iteration, and customer insight
• Ensuring a high-quality, inspiring range of walking and cycling holidays
• Working cross-functionally with operations, supply, marketing, and digital teams to deliver improvements
• Proactively managing demand and availability challenges to maximise sales and reduce lost opportunities
What You’ll Bring;
• A minimum of 3 years’ experience in adventure tourism or travel, with ownership of a portfolio of inspiring trips
• Experience working at pace in a fast-growing, scaling business - you’re comfortable with ambiguity and know how to prioritise
• A commercial mindset, with a track record of improving performance and delivering results
• Confidence using data to make decisions, balance trade-offs, and spot opportunities
• A proactive, hands-on approach to ownership, using technical aptitude and curiosity to continuously improve tours, streamline workflows, and enhance ways of working
• Expertise in route planning, feasibility, and logistics to design and optimise walking and cycling holidays
• The ability to work cross-functionally, building strong relationships across teams to get things done
• A genuine passion for adventure travel and creating memorable, meaningful experiences for customers
Some candidates may see this and feel discouraged because they don’t match every requirement. If this is your ideal job, please apply anyway - there’s a good chance you’re more wonderful than you think.
You Could Belong Here
To deliver adventures for more than 40,000 customers we need to build a company that’s reflective of their diversity. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.
What We’ll Offer
As well as your salary;
• ANNUAL LEAVE: We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years’ service.
• BIRTHDAY BOOSTER: An extra day off on your birthday!
• PENSION: We offer a contributory pension scheme.
• DISCOUNTS: You are eligible for great discounts on Macs Adventure trips!
• TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance.
• FLEXIBLE WORKING: A flexible work culture - you’ll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues.
• GETTING TOGETHER: Regular team, management and leadership meetings and retreats.
• CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business.
• L&D: We support your self-guided learning journey to make the most of your strengths.
• WELLBEING. We'll support you in looking after your health and wellbeing so you can do your best work.
• TRAVEL: Occasional international travel is required.
• IMPACT: The opportunity to make a difference in people’s lives and the planet.
- Department
- Product
- Locations
- Skypark 5, Glasgow, G3 8JU
- Remote status
- Hybrid
Colleagues
CURRENT OPPORTUNITIES FOR ADVENTURERS
Why work at Macs?
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Your Passion for Active Travel
You'll share our passion for active adventure travel, and the satisfaction you get from connecting people with amazing self-guided experiences is what gets you up in the morning! We make sure you experience first-hand the joy, challenge, and sense of achievement a Macs holiday brings our customers.
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Create Macs Moments
There's nothing more rewarding than connecting people with the outdoors, and at Macs you'll get to do that every day. Whether your improving our App, booking trips or creating great marketing content, you'll love being part of a passionate team creating Macs Moments for our customers every day.
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Challenge and Growth
Join us and be part of our vision - to be the world's leading active adventure travel company. Our culture reflects these ambitions. If you love challenges, are curious, love learning, and want to make an impact, and experience personal growth and development, you'll love the journey at Macs.
It's our culture that sets us apart
We know working for a great company is about more than a great salary, paid time off, and all that good stuff. This is how our culture sets us apart:
• We move fast and work at pace.
To achieve our big goal, we can’t hang around! And you will achieve more than you ever thought possible.
• Our culture is innovative and entrepreneurial.
We recognise that trying new things can be risky and they don’t always work. So we have a no-blame culture. You’ll be supported by colleagues when you’re trying something new and you’ll support them when they are taking the lead.
• We are leaders, not followers.
Thinking outside the box and look for better ways of doing things – it’s what we do. We believe that everyone is creative and has something to offer, so you’ll find the conditions here to let your ideas thrive to make us a better business.
• Our people have autonomy to use their initiative and judgement in their roles.
You make decisions and problem-solve without constant manager approval or consulting endless policies. Hate micromanagement? So do we, and you won’t find that here.
• We are accountable and take responsibility for our actions.
It’s your problem, not someone else’s, You have accountability, and you have support. We work as a team to help each other do our best work.
• Direct communication and challenge.
This enables us to achieve as a team. We value your contribution and want to hear your views.
About Macs Adventure
We’re a self-guided adventure tour operator on a mission to be the leading global brand in self-guided, active travel.
Welcoming over 40,000 customers on walking and cycling trips to destinations around the world, we employ 150 people across the UK, North America and Germany who share our purpose to lead, advocate & enable self-guided, active travel as a positive force for people and planet.