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Our Purpose

We're a growing team!

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Our Culture

What's it like to work at Macs?

  • I'm the Product Director at Macs. Over the last 6 years I've worked my way up from Product Team Lead to the Leadership team and I have the wonderful job of guiding the team who create the holidays. The heart of what we do is finding new experiences and destinations to delight our customers. Of course, that means we have to travel to test them out! I'm proud to lead a group of people who have so much knowledge of the outdoor world across the globe.

    Fiona Marshall, Product Director

  • I joined Macs in September 2022 as a customer service specialist, ensuring our clients had everything they needed to have an amazing Macs holiday. I've been able to progress my career with a move to the reservations (operations) team. Macs is a special place to work; I genuinely feel I can ask questions of anyone without being judged, whether that's a manager, leader or a colleague. We treat each other as equals, and we all have a voice. I know I can rely on my colleagues to help me, and our teamwork is fantastic!

    Aaron Murray, Adventure Operations Specialist

Our Values

  • Love the Journey

    A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self-guided active travel, and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace new opportunities. Carpe diem!

  • Go the Extra Mile

    We know that creating a perfect #MacsMoment involves going that bit further - it's what we do. We imagine the best feedback we can get and set out to earn it. We take ownership and responsibility – it’s yours, not someone else’s, problem. We step up and help our team mates when they need us.

  • Take a Different Path

    We’re not different for different’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?

  • Tread Thoughtfully

    We strive to make a positive impact on people and the planet. We are respectful and considerate of our colleagues, customers and suppliers. We are fair. We do the right thing.

Our Commitment to Sustainability

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