QA Analyst

£35,000 – £40,000 DOE

Liverpool (hybrid) 

At Macs Adventure, we’re driven by a passion for travel — and we’re looking for a QA Analyst who shares our commitment to crafting exceptional digital experiences that match the seamless, inspiring adventures we create for our customers.

In this pivotal role on our growing Tech team, you'll ensure our customer-facing platforms are fast, reliable, and easy to use. Reporting to Kevin Lall, Lead Software Developer, you’ll collaborate across Product, UX, and Development teams, designing smart test plans, identifying bugs, and support continuous delivery in an Agile environment. Your attention to detail and love of clean, intuitive user experiences will help thousands of travelers discover unforgettable adventures with confidence.

This is a fantastic opportunity to help redefine how people explore the world using technology. If you’re passionate about quality, thrive in collaborative environments, and want your work to contribute to meaningful, real-world experiences — we’d love to hear from you!

About Macs Adventure

We’re a scaling adventure tour operator on a mission to be the leading global brand in self-guided, active travel.

Welcoming over 30,000 customers on over 600 walking and cycling trips to destinations around the world, we employ over 180 people across the UK, US and Germany who share our purpose to create #macsmoments by leading, advocating & enabling self-guided, active travel as a positive force for people and planet.

In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values-driven growth.

Our Culture

We’re an ambitious, forward-thinking business with a bold vision for the future, and our culture reflects these ambitions. We’re an action-oriented, fast-paced organisation and we like to have fun along the way. We’re looking for people who can grow with Macs and join us on our journey. It’s not the easy route and we’re looking for people who enjoy challenges, love learning, want to make an impact and align with our core values:

• Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs’ unique brand of self-guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem!
• Take a different path: We’re not different for different’s sake; but we won’t succeed if we’re just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I’m doing authentically Macs?
• Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers’, suppliers’ and each other’s shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing.
• Go the extra mile: We know that creating a perfect #MacsMoment involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability – it’s yours, not someone else’s, problem. We step up and help our team mates when they need us.

What you’ll do;

As a QA Tester at Macs Adventure, you’ll be essential to ensuring high-quality, user-centric experiences across our website, booking engine, and customer platform. You’ll help us maintain reliability, scalability, and performance as we continue to innovate.

• Design, document, and execute manual test cases for new features and enhancements, initially on our Websites and Mobile App.
• Collaborate with product managers, UX designers, and developers throughout the sprint lifecycle.
• Identify, document, and track bugs and usability issues using Azure DevOps.
• Conduct regression testing before releases and support test planning for feature testing.
• Support test automation initiatives by identifying candidates for automation and validating outputs.
• Help define acceptance criteria and ensure features meet the agreed definitions of done.
• Conduct API testing and front-end testing across browsers/devices (BrowserStack or similar).
• Advocate for user experience and accessibility by thinking like an end user.
• Proactively contribute to continuous improvement in QA processes, tools, and standards.

This role offers a unique opportunity to play a key role in revolutionizing the way people experience travel while advancing your career in a supportive and dynamic environment. You'll have the chance to work on exciting projects, collaborate with talented individuals, and make a meaningful impact on the future of travel technology.

What you’ll bring;

• 3+ years of experience in manual software testing, ideally in an Agile development team.
• Experience writing and maintaining test cases and test plans.
• Familiarity with defect tracking and test case management in Azure DevOps.
• Solid understanding of web technologies and software development practices.
• Excellent attention to detail and ability to think critically.
• Experience testing mobile apps (iOS/Android) or using simulators/emulators, as well as Web based sites and portals.
• Experience with test automation tools (e.g., Cypress, Selenium, Playwright).
• Experience with API testing (e.g., Postman) and basic SQL is desirable.
• Awareness of security testing principles such as the OWASP Top 10.

• Collaborative mindset and strong communication skills.
• A passion for travel, user experience, and quality!

Not essential, it would be a bonus if you have experience of;

• Performance testing using tools like JMeter, Gatling, or LoadRunner.
• Automating API testing with tools like Postman, Newman, or REST Assured.
• Understanding and testing for web accessibility using tools like Axe, WAVE, or Lighthouse.
• Running automated tests within CI/CD pipelines, especially using Azure Pipelines.
• Familiarity with BDD and Gherkin syntax (Given / When / Then).
• Contributing to or creating a test strategy for a product or team.
• Experience with internationalisation / localisation testing (languages, currencies, regions).
• Working with e-commerce platforms or booking systems, especially in the travel sector.
• Understanding of cloud infrastructure (AWS or Azure) and how it impacts testing.
• Using browser developer tools for debugging and inspecting front-end issues.
• Experience testing content-driven platforms like Umbraco CMS.

The knowledge and skills we’ve listed represent “the perfect candidate”. No one’s perfect and we know the ‘confidence gap’ can stop brilliant people applying. If you love the sound of this opportunity please apply, we’d love to hear from you.

You could belong here;

To deliver adventures for more than 30,000 customers we need to build a company that’s reflective of their diversity. We’re building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

What we’ll offer

As well as your salary;

• ANNUAL LEAVE: We’re an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years’ service.

• BIRTHDAY BOOSTER: An extra day off on your birthday!

• PENSION: We offer a contributory pension scheme.

• DISCOUNTS: You are eligible for great discounts on Macs Adventure trips!

• TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance.

• FLEXIBLE WORKING: A flexible work culture - you’ll be able to work from home as well as coming into our Liverpool office 3 days per week to collaborate with colleagues.

• GETTING TOGETHER: Regular team, management and leadership meetings and retreats.

• CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business.

• L&D: We support your self-guided learning journey to make the most of your strengths.

• WELLBEING. We'll support you in looking after your health and wellbeing so you can do your best work.

• TRAVEL: Occasional international travel may be required.

• IMPACT: The opportunity to make a difference in people’s lives and the planet.