Adventure Sales Support Customer Advisor
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Colleagues
Why work at Macs?
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Your Passion for Active Travel
You'll share our passion for active adventure travel, and the satisfaction you get from connecting people with amazing self-guided experiences is what gets you up in the morning! We make sure you experience first-hand the joy, challenge, and sense of achievement a Macs holiday brings our customers.
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Create Macs Moments
There's nothing more rewarding than connecting people with the outdoors, and at Macs you'll get to do that every day. Whether your improving our App, booking trips or creating great marketing content, you'll love being part of a passionate team creating Macs Moments for our customers every day.
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Challenge and Growth
Join us and be part of our vision - to be the world's leading active adventure travel company. Our culture reflects these ambitions. If you love challenges, are curious, love learning, and want to make an impact, and experience personal growth and development, you'll love the journey at Macs.
It's our culture that sets us apart
We know working for a great company is about more than a great salary, paid time off, and all that good stuff. This is how our culture sets us apart:
• We move fast and work at pace.
To achieve our big goal, we can’t hang around! And you will achieve more than you ever thought possible.
• Our culture is innovative and entrepreneurial.
We recognise that trying new things can be risky and they don’t always work. So we have a no-blame culture. You’ll be supported by colleagues when you’re trying something new and you’ll support them when they are taking the lead.
• We are leaders, not followers.
Thinking outside the box and look for better ways of doing things – it’s what we do. We believe that everyone is creative and has something to offer, so you’ll find the conditions here to let your ideas thrive to make us a better business.
• Our people have autonomy to use their initiative and judgement in their roles.
You make decisions and problem-solve without constant manager approval or consulting endless policies. Hate micromanagement? So do we, and you won’t find that here.
• We are accountable and take responsibility for our actions.
It’s your problem, not someone else’s, You have accountability, and you have support. We work as a team to help each other do our best work.
• Direct communication and challenge.
This enables us to achieve as a team. We value your contribution and want to hear your views.
About Macs Adventure
We’re an adventure tour operator on a mission to be the leading global brand in self-guided, active travel.
Welcoming over 30,000 customers on over 600 walking and cycling trips to destinations around the world, we employ over 100 people across the UK, US and Germany who share our purpose to lead, advocate & enable self-guided, active travel as a positive force for people and planet.
Already working at Macs Adventure?
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